Every IT Support | Cloud Strategy | Backup and Recovery | IT Strategy Goal Attained

“eGuard has been a strategic partner for us as we set up our infrastructure across 2 offices. They took the time to get to know who we are, the way we work, and what tools would work best for our specific business.  Particularly, they've helped us navigate the daunting world of network security and we trust that their recommendations are make a difference in our day to day operations.”

“The McClendon Center has used eGuard services for the last five years.  One of the reasons we switched providers was because we were having a lot of difficulty getting things fixed when something went wrong.  And something always went wrong.  Since bringing on eGuard, our experience with trouble shooting and fixing problems has dramatically changed.  While many things can be taken care of remotely (and they are, quite handily), all too often we require someone to come on site.  This was especially true after a sprinkler pipe froze and burst in January.  eGuard was great—they helped us troubleshoot all the various systems that needed to be reconnected and worked with us until everything was working like it should.  Probably the best example of eGuard assisting us, though, was when we were looking for a new VOIP phone system.  The sales reps were speaking a language I didn’t understand so eGuard volunteered to be our spokesperson during the technical parts of these discussions.  Though eGuard could have charged us extra for this, we never received a bill.  What’s important for me is that we have an IT support provider that responds quickly when we have a need, that doesn’t nickel and dime us for extras, and that keeps us up and running.  I’m really glad we switched to eGuard.”

“We at Lake Research Partners have been working with eGuard for the past several months and are beyond satisfied with their service. EGuard provides professional and efficient service with excellent customer service. I have interacted with everyone from the CEO down to the technicians and they have all given me all the time I’ve needed and have not left me until the job is done and done well. They’ve gone out of their way on multiple occasions to help us locate outdated systems, remedy inefficiencies, and provide sound technical and security related advice. The staff at eGuard make sure they not only do a complete job start to finish but keep us updated on what exactly they are doing and what that means. I’d highly recommend eGuard to any business that wants professional, friendly, and efficient IT service in the DC area.”

When eGuard started working with us, it was from the ground up. We met with them, and discussed our needs, and they were candid about what we needed to do. I was very comfortable with just letting Khaled and his team do their thing, so that I could spend most of my time running the office.

eGuard makes my job easier by always letting me know ahead of time what the full plan is. I feel very comfortable with the eGuard staff…they are very customer focused and easy to talk to.