Total IT Care

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If you are constantly being challenged with your IT support, maybe it’s time to sign on with the #1 Managed Services team in the Washington DC region. What makes us so special? Our team of network engineers is here 24/7 for IT and network support with UNLIMITED support hours included in every Total IT Care package.

When we say unlimited, well, that’s exactly what we mean-no need to worry about unexpected additional billing every month. When we say total, well we mean that too; our support plan is an all-in-one solution that covers your systems, servers, and network infrastructure from end to end.

Total IT Care: our comprehensive, all-inclusive solution offers each and every client:

  • Weekly on-site visits with your dedicated network engineer. You’ll work with a technician that knows your staff, knows your network and shows up on a regular basis to provide IT support, proactive maintenance and project support as needed.
  • Expert Help Desk support. You are only a phone call or click away from getting the answers and support you need. After business hours emergency support also available at no additional cost.
  • Proactive monitoring and preventative maintenance that help prevent many issues before they even arise.
  • Data backup and business continuity to ensure you are ready to quickly recover all systems, settings, and data when disaster strikes.
  • 24 X 7 Firewall management with change management and updates, cyber-threat management and network support; our expertise equals your peace of mind.
  • Our Total Malware Protection Program: an innovative add-on solution that offers a layered approach to protecting your company from constantly-changing malware viruses.

Let's find out if Total IT Care will work for you.

 

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