eGuard Rescue
 |
|
 Support Strategies for the 21st Century |
|
|
|
Your organization relies on its computer systems and
networks. When systems are down, or not working
properly, operations grind to a halt. Support becomes
essential to your productivity. When you depend on your
computers and networks, they must be configured properly
and integrated into your existing infrastructure to
provide seamless operations. They must perform on demand
and in every conceivable environment. That's why FT
Consulting provides comprehensive support programs
designed to keep mission-critical systems up and
running.
|
|
|
|
| Partner Support Programs |
|
|
|
Partner Support Programs.
No single vendor can handle every support issue. FT
Consulting has established partnerships with outside
specialists who handle a multitude of services,
including cabling, personnel outsourcing, training,
programming and consulting in a variety of areas.
Through these partnerships, eGuard Technology Services, Inc. provides
services that customers require, but that one company
simply cannot efficiently offer. These partnerships not
only allow you to use eGuard Technology Services, Inc. as a single call
distributor of service and support, but also provide you
with significant savings due to our national presence.
|
|
|
|
| Disaster Recovery Solutions |
|
|
Our Disaster Recovery Solution protects your organization's computers with backup and recovery,
helps you recover from virus attacks, improves service level and reduces cost. By
implementing a Snapshot Solution for disaster recovery, we ensure a quick recovery
when the time comes.
|
|
Total Solution & Post-Implementation Support |
|
Total Solution
Total solution planning
addresses all implementation situations in an
aggressive, timely, and creative manner. A team of
technical experts with a common baseline of expertise
helps you plan the most effective solutions for your
needs..
|
Post-implementation support
After initial implementation
of any network solution, most of our clients opt for
ongoing network support. As a single point for support
issues, we designate a Systems or Support Engineer as
your lead engineer. Typically, the lead engineer
coordinates the infrastructure planning, leads the
implementation of the solution and has a comprehensive
understanding of your network. The lead engineer is also
responsible for all network support situations or
issues. In addition, eGuard Technology Services, Inc. offers a telephone
help desk solution with 24x7 application and network
support.
|
|
|
