Total IT Care: Managed Services Plan
With Total IT Care eGuard Tech Services becomes your dedicated IT Department, providing your Washington DC area business with 24/7 IT and network support.
eGuard is here to provide you with a single point management system that automates day to day maintenance and security and a monthly low fixed rate that means no budget surprises. Our proactive early detection monitoring system saves you expensive on-site hourly costs and trip charges by eliminating the need to physically touch your PC up to 90% of the time. No more waiting for a technician to show up! Our expert help desk support is included in this package so you are only a phone call or click away from getting the answers and support you need. We have designed the Total IT Care package to meet the needs of businesses and organizations that are looking to reduce costs while increasing IT security and efficiencies.
With Total IT Care you get:
- 8:30-6:00 Expert Help Desk with Guaranteed 1 hour Response Time
- PC Remote Control
- Patch Management
- Network/Monitoring Alerts
- Software Deployment and Updates
- Network Policy Management
- Backup and Disaster Recovery
- Uptime Monitoring Reports and Alerts
- Software Deployment and Systems Management
- Customized Automated Daily Hard Drive Maintenance
- Power Management
- Automated Monthly Executive Report