Outsourced IT Support Washington DC

NOTE: eGuard will never distribute your email address.

First Name (required)

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Email (required)

Company

Approximately how many times
per month do you need service?

On average, how many times
does it take for your IT support.

Please rate the speed of response
time to your service reque

Do our engineers arrive at the
appointed time?

Please rate the knowledge &
professionalism of our engineers

Please rate the overall quality of
telephone support.

Do you feel you receive good value
for the cost of your service?

Do you use the eGuard Tech website
to submit service tickets

How often would you like to receive
a Service Summary Report?
(You may select multiple responses).

Every time a ticket is closed
Once per week
Once per month
Once per quarter
Annually

When you call eGuard's main office,
do you normally get a quick response?

Do we compare favorably to other
service companies used by your company?

Do you use VPN to access your
network from remote locations?

If yes, does the VPN connectivity
meet your needs?

Please describe problems, if any,
you encounter when working remotely.

Would you like to receive our
quarterly News Letter?

If so, what would you like to see
discussed in our News Letter?

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eGuard Tech - Washington DC Metro Affordable Managed Network Support, IT Consulting www.eguardtech.com
1101 16th Street, NW, Suite 100-C, Washington, DC 20036 202-465-4670
On-Site and Remote Managed IT Service Dedicated to Small Business & Nonprofits - Serving DC, Maryland & Northern Virginia

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